FAQs

1. Getting Started 3. Security 5. Images 7. System Requirements
2. Printing 4. Data / Record Management 6. Technical Support 8. Pricing

1. Getting Started

Is CloudBadging Software like standard desktop ID card software?

Yes, but better! CloudBadging takes all the features and benefits of a standard desktop ID card software and moves them to the cloud. The end result is a fully-featured application that requires no installation and can be run on any computer with a web browser – regardless of whether it is a PC or Mac. Also, because the software operates on a cloud-based platform, all of your templates and settings will be available to you no matter what computer you are on. The cloud-based software gives you the ability to operate a multi-user and multi-station ID card program of unlimited size without the need for internal networking infrastructure and IT support.

How do I start using CloudBadging to print my ID badges / ID cards?

All you need to do to start using CloudBadging is sign up for your free trial. No credit card is needed, and because the application is cloud-based, there is no need to install software on your computer. You can be printing cards in minutes!

Is the quality of the ID badges I create with CloudBadging the same quality as those I create with desktop ID card software?

Absolutely! CloudBadging features all the same color and monochrome printing capabilities as desktop software. If your ID printer can do it, so can CloudBadging. In fact, your cards will likely be even better with CloudBadging’s advanced features, familiar tools, and easy-to-use layout.

Can I use any ID card printer to print ID badges with CloudBadging?

Yes. The CloudBadging application is printer agnostic. As long as the printer is compatible with the computer that it is attached to, CloudBadging will be able to print to it whether it is a direct-to-card or retransfer printer.

Do I need to install anything on my computer?

No software needs to be installed on your computer in order to use CloudBadging. All that is needed is an Internet-connected device with a web browser. Printing does require that the card printer driver be installed on the computer that is doing the printing.


2. Printing

Am I able to encode my ID badges with CloudBadging?

CloudBadging currently supports magnetic encoding by default when using web browsers other than Google Chrome. Smart card encoding is not currently supported but is planned for a future release.

How does the software interface with my card printer?

CloudBadging prints to your ID card printer using the standard ID card printer manufacturer printer drivers.


3. Security

Is the data that I store within my CloudBadging Software secure?

Yes. CloudBadging is safe and secure from both data privacy and data loss perspectives. All of the data that is input into your account is stored in a unique location to your account with its own database records which is only accessible with the proper access token. CloudBadging always utilizes TLS encryption for all communication to prevent interception of data. CloudBadging data is backed up every 5 minutes, and backups are kept for 30 days in case of a failure.


4. Data / Record management

Can I import my existing database?

Yes. You can import your database in a .csv (comma separated values) file format.

Can I create my own fields?

Absolutely. CloudBadging allows you to create as many fields as necessary. There are four data types available, including text, numbers, dates, and images.


5. Images

Does CloudBadging support photos?

Yes. CloudBadging supports both static images (like logos and backgrounds) as well as dynamic images that change depending on the record (e.g., employee photos).

Does CloudBadging support importing photos?

Yes. CloudBadging supports adding photos in a variety of ways. Photos such as employee photos can be imported along with other records during the record import process. Additionally, photos can be captured by webcam while creating or updating individual records. They can also be uploaded on the fly via drag-and-drop into the software.


6. Technical Support

If I am experiencing problems with CloudBadging, who do I call?

You’ll have a variety of resources at your fingertips in the event you need help. CloudBadging offers tool tips inside of the software, as well as videos and FAQs for self-help. You’ll also have access to our in-house Technical Support Team for help via phone, online, or email. Plus, your Customer Success Manager will ensure you’re completely satisfied with CloudBadging.


7. System Requirements

Where can I access CloudBadging from?

CloudBadging is accessible from any device with an Internet connection and a web browser, because the application is cloud-based. This means that all of your settings, templates, cards, images, and data will be available whenever you need them, no matter what computer you log in from.

Which operating systems can be used with CloudBadging?

The CloudBadging application is both web browser- and operating system-agnostic. If your ID printer is compatible with your operating system, then you can use CloudBadging to design and print your cards. For operations that don’t require printing (e.g., account management, adding users, card design, etc.), you don’t need printer drivers and can use any device with a web-browser. You can even use devices like tablets and mobile phones.

How am I notified of software updates?

Because CloudBadging is a cloud-based application, you will never have to install a more up-to-date version of the software on your computer. As features and improvements are made, they will be implemented directly to the CloudBadging platform and available for you as soon as you log in. CloudBadging will notify you of new features and improvements when you log in.

Do I have to be connected to the Internet in order to use CloudBadging?

Yes. The CloudBadging application is hosted online. In order to access it, you will need a device with Internet access and a web browser.

Which web browsers is CloudBadging compatible with?

CloudBadging is compatible with all major web browsers. Currently, magnetic encoding is not supported when using Google Chrome browser. However, support for magnetic encoding in Google Chrome is in development for a future release.


8. Pricing

What is the maximum number of users per CloudBadging license?

There is not a limit to the number of users you may have with CloudBadging. Whether you’ll have an individual user or a team across multiple locations, a single license is all you’ll ever need.

How do I purchase CloudBadging once my free trial ends?

You will receive friendly electronic notifications when your free trial is reaching expiration. To continue your subscription, you will simply place an order on your retailer’s website.

Will I have to repurchase when a new version comes out?

Fortunately, because of the CloudBadging platform being cloud-based, there are no “versions.” Every time you log in to the CloudBadging website, you will be using the most current version of the software, with all of the latest enhancements. You will never have to purchase version updates or hassle with software installations on your computer.